Privacy Policy

1. Information We Collect

When you register for an account on Plumsypie, we collect personal information such as your name, email address, and profile details. For payments, we use secure third-party processors (like Razorpay) and do not store your full credit card information.

2. How We Use Your Information

We use your data to provide, maintain, and improve our services. This includes facilitating video sessions, processing transactions, sending administrative messages, and personalizing your learning experience.

3. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no internet transmission is completely secure.

4. Analytics & Behavior Tracking

We use Google Analytics and Microsoft Clarity to understand how users interact with our website. This helps us improve our educational platform and user experience.

"We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement."

5. Third-Party Services

We use third-party services like Agora for high-quality video calling. These services may have access to some of your data solely for the purpose of performing tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Updates to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the effective date.